Customer Service Advisor

Metro Rod LTD

Location: Macclesfield Support Centre

Working Hours: 4 day working week, Mon-Fri weekly rota*

Salary: £26,743 per annum (increasing upon successful probation period)

We are recruiting for our prestigious contact centre. This role is a great opportunity for someone with a strong Call/Contact Centre background who is used to delivering a first‑class customer experience within a very busy team. You will be responsible for logging all jobs that come through to the Support Centre and organising the relevant Engineers to those jobs.

Metro Rod work with the likes of Equans, Amey, Aldi, Mitie, Greggs, McDonalds, Wetherspoons and many more in the FM, Social Housing, Property Management, Retail, Industrial and Leisure sectors. Despite having been around for over 40 years, we are a fast‑growing and dynamic business and part of an ever‑expanding group Franchise Brands.