Drive customer satisfaction with TD as a Customer Service Advocate in Sudbury, Ontario. This role emphasizes legendary service and effective relationship management for customers.
As a Customer Service Officer, you will be pivotal in assisting customers and supporting Relationship Managers with their banking needs. Your focus will be on ensuring queries are handled efficiently, and that customer experiences are continuously improved. You'll also leverage your expertise to advise on banking products and contribute to nurturing customer relationships.
Key Responsibilities:
• Meet customer service targets and deliver exceptional service
• Resolve customer inquiries and administrative needs promptly
• Develop connections across TD to enhance customer service
• Support sales efforts through product recommendations
• Manage credit administration tasks with attention to detail
Requirements:
• High school education; undergraduate degree is a plus
• Minimum one yea...