Position Overview
Location: Wroxton (Office-based, no public transport available)
Reports To: Customer Services Manager
Employment Type: Temporary to Permanent
Hours: 5 days a week (Including occasional weekends) 9:00am until 5:00pm
Salary: £14.47 per hour
Recruitment Pro are seeking an experienced customer service assistant to deliver outstanding, compassionate customer service by understanding individual customer needs and ensuring effective communication both internally and externally. You will play a vital role in supporting the day-to-day operations of our clients online pharmacy service, contributing to business growth and ensuring smooth administration and patient care.
Key Responsibilities
Customer Service
* Provide first-class support by answering customer queries professionally via phone and email.
* Take and process customer orders using SagePay or online payment methods.
* Assist with prescription queries and medicine availability, ...