Position Overview
Our client, a leading and expanding manufacturing organisation, established for over 30 years in Tamworth, is seeking a Customer Service Advisor to join their well-established team. This is an exciting opportunity to become part of a business renowned for its innovation, high-quality products, and excellent customer relationships.
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Salary is between Β£26,000 to Β£27,000 depending on experience. Β Please note this is an office-based position and your working hours will be 9:00am to 5:00pm.Β
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Benefits include 31 days holiday including Bank Holidays, Paycare - A Healthcare Cash Plan (Discounts available and access to a 24-hour Doctor), Life Assurance x 2 and up to 5 days extra unpaid holiday available at a salary sacrifice.
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As the Customer Service Advisor, you will:
Manage assigned customer accounts, addressing requests and providing full support to External Sales Managers
Handle inbound calls, reception overflow, and customer enquiries from inter...