Customer Service Advisor – Temporary Maternity Cover

Seymour John is delighted to be recruiting on behalf of a well-established and growing business based in Telford for a Customer Service Advisor to join their team on a temporary maternity cover contract.

This is an excellent opportunity for a customer-focused individual who enjoys delivering outstanding service and building positive relationships with customers. Working as part of a friendly and supportive team, you will play a key role in ensuring customers receive a professional and efficient experience at every stage of their journey.

The Role

As a Customer Service Advisor, you will be responsible for handling customer enquiries, processing orders, resolving issues, and providing a high level of support across multiple communication channels.

Key Responsibilities

* Managing inbound customer enquiries via telephone, email and online channels

* Processing customer orders accuratel...