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⏰ Permanent - Full Time

Customer Service Advisor

Yorkshire Building Society
Location 📍 Taunton, United Kingdom
Posted 📅 June 14, 2026
Work Type ⏰ Permanent - Full Time

Position Overview

About the Role

As a Customer Service Advisor, you’ll:

  • Build meaningful relationships with our members and help them find the right products and services to support their goals—whether that’s saving for a special trip, buying a first home, or planning for the future.
  • Communicate confidently across multiple channels, including in-branch, over the phone, and online, to support members with their accounts.
  • Focus on doing what’s right for our members—without the pressure of sales targets.
  • Each YBS branch has its own unique character and strengths, making every location a special place to work. Here’s what the hiring manager says about our Taunton Branch.

    YBS Taunton are looking forward to welcoming a new member to our friendly and efficient team.
    We’re looking for someone to share our passion in giving exceptional customer service and providing great value to our members and our business.

    This is an exciting, fast paced ro...

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    Job Details

    Employment Type
    Permanent - Full Time
    📊
    Category
    Information and Record Clerks
    🏠
    Work Arrangement
    On-site
    📍
    Location
    Taunton, United Kingdom