About The Role

Stroud- Office based

The start date for this role is Monday 3rd August 2026 and Assessment Centres will take place on w/c 15th and 22nd June 2026 in Stroud.

36.5 hours a week: Shift work between Monday to Friday 8.30am to 7.30pm, some Saturday and Sundays 9am-5pm and some Bank holidays 9-5pm.

As a skilled Customer Service Agent, your mission is to provide exceptional service to every one of our customers, via our omni channel including telephony, email and admin tasks.

You will be taking ownership of customer queries to offer first contact resolution where possible, for customer queries regarding a variety of areas, but including, in life, billing, pay as you go, and home move operations.

Core Responsibilities: