Role Purpose & Environment 

As a Customer Service Advisor in our Vodafone Social Media Team, you will act as the voice of our brand across Vodafone’s social media channels.

You will be responsible for driving brand advocacy through every interaction with customers and prospects. Every post, tweet, or comment will be different, and you’ll have the communication skills to handle all sorts of enquiries.

You’ll work with our broader Brand & Social Media Team who publish content across our social media channels to ensure you are equipped with the information they need to support customers who interact with our posts. 

 Responsibilities 

We are a dynamic business; this brings new opportunities for our customers and our people. Being adaptable, managing change and maintaining resilience is key to success for all of us at TPG Telecom. Due to the dynamic nature of the business your responsibilities may change over time as the busin...