Customer Service Advisor
Salary: £12.71 per hour
Location - St Asaph, Denbighshire, Mon–Fri, 09:30–17:30 (40 hrs)

Are you a friendly, confident communicator looking for a great customer focused position. 

We’re recruiting for a large customer service company — a well-established, growing business with a strong reputation for outstanding customer service which you can be a part of.

THE ROLE
You’ll be the friendly voice helping customers across the UK get the most from their lawn care treatments. You’ll handle inbound calls and emails, provide expert advice, reschedule appointments, upsell where suitable, and ensure every customer has a great experience.

Delivering excellent customer service by phone and email
Advising on the company’s products (training given) and recommending solutions
Rescheduling appointments and managing customer expectations
Building rapport and turning around any concerns
Working closely with the operation...