Job Title: Customer Service Officer

Location: Croydon

Hourly rate: £16 per hour PAYE

Contract Length: 3-month contract (possibility of extension)

Working Pattern: Full Time, Monday - Friday, 36 hours- Hybrid working available

ASAP Start

Job Duties:

Being the first point of contact for interaction with vulnerable clients and their carers.
Take decisions within established procedures dealing with end user and prescriber queries and issues.
Ability to work flexibly to support the move to stretched working days and weekend operating as required.
Liaising with external clients and internal company functions, to arrange daily work schedules for equipment deliveries and collections.
Co-ordinate delivery priorities with logistics and technical officers, in accordance to company guidance standards, ensuring that urgent requests are initiated in a timely fashion.Person Specification: The ideal candidate must have:

Ability to wor...