you thrive in a dynamic environment where your communication skills truly shine? If so, we want you to join our vibrant team as a Contact Centre Agent!

Shifts:
Monday to Friday, 7 am to 7 pm

12 weeks training ON SITE in Kirkby - L32 8UY -

Who We Are:
We are a dedicated organisation committed to providing outstanding service on behalf of our client, a leading company in the industry. As a Contact Centre Agent, you will be the first point of contact for our customers, ensuring their needs are met with professionalism and care.

What You'll Do:
As a Contact Centre Agent, your primary responsibilities will include:

Handling up to 70 customer calls per day, addressing inquiries and resolving issues with a friendly and positive attitude.
Delivering high-quality customer service while adhering to established procedures and service levels.
Using your initiative to source information and provide effective solutions for our customers.
Communica...