Position Details

Location: Mitcheldean, Gloucestershire. Remote work options are available after successfully passing the probation period. Salary: £24,968.39 per annum + benefits. Work hours: Mon – Fri 9:00‑17:00. Start date: 7th July 2026.

Responsibilities

• Assist customers in filing motor claims via phone or the in‑house system The Connection.
• Receive calls from dealers and submit claims on behalf of warranty holders.
• Collect failure details and, using provided information and terms & conditions, decide to accept or reject claims.

Benefits

• 21 days of annual leave plus bank holidays (increasing with length of service).
• Additional cultural heritage day.
• Remote work after full training and meeting performance targets.
• Employee assistance program covering health, family, money matters, and work.
• Discounts on retail and tech, health cash plans, bonus schemes, internal reco...