Join a multilingual customer service team supporting an international client within the e-commerce and digital services environment.
This role is designed for PRC (Chinese expatriate) candidates who are fluent in Mandarin and Cantonese and interested in building an international career in Malaysia. You will handle customer inquiries related to orders, delivery updates, payments, and general service support in a fast-paced, structured environment.
Location: Livingston / Penang, Malaysia (On-site) Employment Type: Full-time Start Date: ASAP / July 2026 Working Schedule: Monday–Sunday, 9:00–21:30 (morning & afternoon shifts), 5 days work / 2 days off
Key Responsibilities
Provide customer support in both Mandarin and Cantonese
Handle inbound inquiries related to orders, delivery status, payments, and product information