Customer Service Advisor
Manchester City Centre
£14.50 per hour
37.5 hours per week (Monday - Friday)
Start Date: 1st June
12-week temporary contract (potential for extension)
________________________________________
The Role
We are currently recruiting for a Customer Service Advisor to join a busy and fast-paced team based in Manchester City Centre. This is an excellent opportunity for someone with strong communication skills who is passionate about delivering exceptional customer service.
________________________________________
Key Responsibilities
* Handling inbound and outbound customer enquiries via phone and email
* Providing professional and efficient support to resolve customer queries
* Updating customer records accurately on internal systems
* Investigating and resolving issues in a timely manner
* Working collaboratively with internal teams to ensure a high level of service delivery
* Maintaining compliance with company polici...