Position Overview
Customer Service & Ecommerce Support Representative - Manchester
£13.00 - £13.50 per hour | 12‑Week Temp Contract → Permanent Opportunity
Ready to join a fast‑growing online brand during an exciting period of expansion? We're building our Manchester Customer Experience team and looking for enthusiastic, digitally‑savvy Customer Service Representatives who love helping customers and thrive in a busy ecommerce environment.
This is a fantastic chance to join a business scaling rapidly - with new products, new markets and huge opportunities for progression.
🌟 What You'll Be Doing
As part of our Ecommerce Customer Service team, you'll be the friendly, knowledgeable voice behind our brand - supporting customers across live chat, email and online platforms. Every day brings something different. You will:
Respond to customer enquiries via live chat, email and online ticketing systems
Support customers with orders, deliveries, returns, refund...