Position Overview
Customer Service Advisor
Trafford Park, Manchester
Permanent, full time (Hybrid working - 2-3 days per week in office)
8.30am to 5.30pm with 1 hour lunch
At HSS ProService , we’ve built a smarter way for businesses to get the tools, equipment, and materials they need. Our online marketplace connects customers with trusted suppliers quickly and easily, helping them get the job done.
We use technology, teamwork and bold thinking to make hiring and buying better for everyone faster, simpler, and more sustainable.
What you’ll do:
- Respond to inbound inquiries via various channels.
- Administer customer orders with great attention to detail to get successful outcomes.
- Collaborate seamlessly with operations teams to ensure timely delivery of equipment.
- Be curious about our customers' needs to upsell and cross-sell effectively.
- Assist customers in navigating our digital channels for...