Job Category : Sec / Admin
Location : Cunard Building Water Street Pier Head Liverpool L2 2BS, Liverpool City Council
Hours Per Week : 35.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £12.71

MAIN AREAS OF RESPONSIBILITY:
To own individual enquiries, complaints and customer requests.
To work flexibly across the hours of the Careline Service.
To contribute to the process of continually improving customer access to quality, cost effective services.
To promote a positive image of Careline and Liverpool City Council, working as part of an integrated team.
To assist with delivering the Councils commitment to Best Value and customer service.
To be fully proficient in all aspects of those services delivered through the Careline Service (full training will be given).
To effectively use relevant ICT systems and assist in the creation, development and maintenance of records, files and...