Gigabit Networks is a high-growth Internet Service Provider, specializing in gigabit-capable connectivity for residential homes and businesses across the East Midlands, UK. As part of a rapidly growing sales channel within Gigabit Networks, we need a smart, energetic, self-starter who can support our residential customers for the duration of their contract with Gigabit Networks. This is a desk-based role and will be based in our Leicester Office on the De Montfort University Campus.

The day-to-day tasks of this role are listed below Handle customer enquiries, answering any questions and queries over the phone, or online. Provide support and comprehensive product/service information to customers. Build relationships with customers.

Assist customers in making purchasing decisions, by ensuring they pick the correct product from our portfolio Helping customers with after sales queries Being the first line of support before handing customers over to our technical support...