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Customer Service Advisor - Full Time, Durham

Berry Recruitment
Location πŸ“ Durham, United Kingdom
Posted πŸ“… June 07, 2026
Work Type ⏰ fixed-term

Position Overview

Description:


Berry Recruitment are currently recruiting for Customer Service Advisors for our client based in Durham.


12 month Fixed Term Contract. Can lead to a permanent position for the right candidates.


About the Role


We’re looking for enthusiastic Customer Service Advisors to join a well-established and reputable organisation on a 12-month fixed-term contract. This is a fantastic opportunity to grow your professional skills in a structured, process-driven environment, supporting a high-performing team committed to delivering outstanding customer service.


What You’ll Be Doing



  • Handling inbound and outbound calls, emails, and customer enquiries

  • Completing transactions and maintaining accurate digital and manual records

  • Managing daily workloads to meet deadlines

  • Escalating non-routine queries appropriately

  • Collaborating with team members ...
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    Job Details

    ⏰
    Employment Type
    fixed-term
    πŸ“Š
    Category
    Information and Record Clerks
    🏠
    Work Arrangement
    On-site
    πŸ“
    Location
    Durham, United Kingdom