Position Overview
Customer Service Advisor- Fraud Department
Glasgow (City Park)
Full-Time | Permanent | £26,000 - £28,500
June Start dates!
Looking to take the next step in your banking career? We're hiring Fraud Specialists to join a fast-paced and highly supportive fraud team based in Glasgow City Park.
As a Fraud Specialist, you'll play a vital role in protecting customers from scams and fraudulent activity while delivering exceptional service. This is an exciting opportunity for an advisor with a background in banking who enjoys problem solving, helping customers, and making a real difference every day. It is also a great new opporutnity for someone who has worked in a regulated/ financial services environment.
What You'll Be Doing
As a Fraud Specialist, you will:
Handle inbound customer calls relating to suspected fraud or scams
Investigate suspicious transactions and raise fraud cases
Support customers who may be vulnerable or experiencing fi...