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Our client is seeking an experienced, proactive and approachable Customer Service Advisor / Trade Counter to join their expanding team for an amazing nationwide company. The successful Customer Service Advisor for this role will be required to deal with all calls to the branch sales office with sound knowledge of the broad range of products our client provides, check and track orders for customers, and ensuring that customers receive the fast and efficient response that our client is known for.
Must have a full clean manual UK Drivers Licence as will be on a call out rota
Key responsibilities of Customer Service Advisor:
* Take responsibility for handling customer orders and enquiries in an effective and efficient manner.
* To provide a friendly and helpful response to customer enquiries to total satisfaction in order to contribute to the management team’s goal of maintaining the highest quality of customer satisfaction.
* To familiarise themselves w...