A client of ours in the Colchester area are recruiting a Customer Service Advisor to join their team. This is a full-time permanent position working Monday - Friday 8.00am - 4.45pm and paying £25,800 - £26,500 per annum depending on experience.

Key Duties include but are not limited to

• Respond promptly to customer enquiries through email and phone.
• Provide advice and guidance on the company's product range.
• Process customer orders.
• Resolve delivery‑related issues and handle customer complaints professionally and tactfully.
• Carry out general administrative duties to support daily operations.

Skills and Experience required to be considered for this Customer Service Advisor position

• Excellent communication skills.
• 3+ years' experience within a call centre and customer service position.
• Manufacturing, Engineering or construction industry experience is desirable but not ...