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Customer Service Advisor

HSBC
Location 📍 Birmingham, United Kingdom
Posted 📅 June 08, 2026
Work Type ⏰ Full-time

Position Overview

Customer Service Advisor

Location:
Birmingham, GB, B1 1HQ

Brand: HSBC

Area of Interest: Call Centre

Closing Date: Hybrid Worker

Date: 22 May 2026

**Job description**

Are you enthusiastic about delivering exceptional customer service? Do you excel at staying composed while communicating and solving problems to ensure customers feel supported? If so, join us as a Customer Service Advisor and enjoy all the rewards of working for one of the world’s leading banks.

As well as a **salary starting from £25,000** for a 35-hour week you can expect **two fixed pay increments of £750 each in your first year** (the first after your 6 months’ probation, then at the end of your first year on completion of a competency assessment). We also **offer an on-site gym, and ‘lunch on us’ scheme** - not to mention an impressive range of company benefits including **25 days’ paid holiday (+ bank holidays), employee discounts** and **pen...

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Job Details

Employment Type
Full-time
📊
Category
other-general
🏠
Work Arrangement
On-site
📍
Location
Birmingham, United Kingdom