Do you have a passion for providing outstanding customer service, building relationships and providing technical advice to customers and engineers? Looking for a business who offer a great working environment, excellent training and long term development for all?  

To be considered for the role, you’ll require the following essentials:

Proven experience of providing excellent customer service
Natural problem solving abilities
Excellent communication skills both written and verbal
Previous Customer Service experience is essential
Can learn and apply technical concepts
Good working knowledge of CRMs
Within this position, you’ll also be:

The main focus will be to deal with a range of engineer enquiries via telephone and email
Ensuing a high-quality service is always a key focus, providing 1st time resolution
Understanding customers situation and being able to deal with the situation effectively and in a timely manner
Ensure that all queries ...