Customer Service Advisor

📍 Location: Belfast

💷 Pay: £13.97 - £32.55 per hour (depending on shift pattern)

📄 Contract: Temporary ongoing

📅 Start Date: 22/06/2026

Working Hours

37.5 hours per week
5 days over 7 (including weekends and bank holidays)

Training

Full-time (37.5 hours per week) for 4 weeks
100% attendance required during training

About the Role

We're inviting you to bring your skills to a role that truly makes a difference. Join the UK's largest telecommunications provider, trusted for over 85 years to handle 999 emergency calls.

Working as part of a 24/7 operation, you'll play a vital role in providing critical services where speed, accuracy and clear communication can save lives.

This team supports:

Emergency calls (999/112)
Directory enquiries ((phone number removed))
Relay UK servicesAs a Customer Service Advisor, you'll be the first point of contact for individuals duri...