Join Lee Valley as a Customer Service Advisor, providing exceptional support for customer orders and inquiries. You will assist with transactions and help customers find products in the showroom.
In this entry-level position, you will engage directly with customers, processing orders and handling returns using established procedures. A background in retail or skilled trades is a plus, as your knowledge will help enhance the customer experience. Develop strong product knowledge while contributing to a family-oriented culture that prioritizes employee growth.
Key Responsibilities:
• Process in-store payment transactions accurately
• Answer customer questions regarding products
• Assist customers in locating items in the showroom
• Process exchanges and returns per set procedures
• Help fill customer orders and refilling displays
Requirements:
• 1 to 2 years of retail experience preferred
• Knowledge in a skilled craft or trade is an asset
• Familiarity wi...