Position Overview
Customer Service Administrator
Customer Service & Service Delivery Assistant
Fantastic opportunity to work for a demolition and waste Management organisation based in North London N18.
Monday to Friday 8am to 5pm
Salary between £28-30,000 depending on level of experience
You will be a pivotal part of the Weybridge and waste management department working alongside the operations and transport team.
Responsibilities & Duties:
Act as the first point of contact for customers, handling inquiries via phone, email, and online queries.
Maintain a high standard of professionalism and courtesy in all interactions.
• Process bookings, amendments, and cancellations efficiently in the system with correct payment processing if applicable.
• Provide customers with accurate information regarding skip sizes, pricing, availability and road permit processing and conditions.
• Record and report all customer concerns or co...