Position Overview
Description We are looking for a dedicated Customer Service Administrator to join our team in Dania Beach, Florida. In this role, you will act as a vital connection between our organization and our customers, ensuring exceptional service and efficient communication. The ideal candidate is highly organized, customer-focused, and thrives in a fast-paced, collaborative environment.
Responsibilities:
• Act as the primary point of contact for customers, providing timely and accurate information regarding their service requests.
• Collaborate with internal teams to ensure efficient coordination and successful completion of customer service requirements.
• Review and verify completed service requests to ensure billing aligns with contractual agreements.
• Maintain organized and precise records of all customer interactions and service activities.
• Provide administrative support to enhance the efficiency of daily operations.
• Address and resolve customer inquiries a...