Customer Service Administrator
Location: Cramlington
Salary: GBP24,763 per year
Hours: Monday - Friday, 9am - 5pm.
Job type: Full-time, permanent
Bridge Recruitment is helping one of our established clients recruit for a Customer Service Administrator to join their ever-expanding team.
Responsibilities of the Customer Service Administrator:
· Manage renewal log, including the daily additions following shipment.
· Contact customers to acquire purchases orders for new period.
· Manage the Maintenance contract log, including the daily additions following contract awards.
· Qualify and action Maintenance renewal invoicing.
· Produce customer reconcile statement.
· Engage with sales and service teams to manage the customer relationship.
· Maintain and record market and customer information within CRM system.
· Demonstrate a high level of customer service.
· Processing of work orders and scheduling service visits
· Provide exemp...