Position Overview
Description
We are looking for a Customer Service Administrator to support customer service operations through order processing, issue resolution, and administrative coordination. This role combines customer support and administrative duties, including responding to inquiries, maintaining customer records, processing orders, and assisting internal teams. The ideal candidate has strong communication skills and a customer-focused mindset.
Responsibilities
+ Respond to customer inquiries by phone and email
+ Process orders, service requests, and account updates
+ Maintain accurate customer records and documentation
+ Coordinate with internal teams to resolve issues
+ Track service metrics and prepare reports
+ Provide general administrative support to the customer service team
Requirements
Requirements
+ High school diploma or equivalent
+ 1+ years of customer service or administrative...