**Call Center/Customer Service**

**Customer Service 3** Cedar Rapids, IA Posted: 4/13/2026

Job Description

Job ID#:

216618

Job Category:

Call Center/Customer Service

Position Type:

Associate - W2

Shift:

1

**PDS Defense, Inc. is seeking a Customer Service 3, in Cedar Rapids, IA. Job ID#216618**

Hybrid: Must be on-site first 2-mo/non-negotiable

**Job Description:**

The Customer Order Administrator is a support role for the Intertrade Sales Team. The Order Administrator is the principal customer contact for all sales orders and tertiary support functions for the sales team. The Customer Order Administrator performs a variety of simple to complex sales order entry and order administration support activities for the sales team. Assignments involve the understanding of, and the application of departmental procedures, standard work, Global Trade processes / requirem...