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Customer Satisfaction & Quality Manager

Schneider Electric
Location 📍 Fairfield, United States
Posted 📅 June 16, 2026
Work Type ⏰ Full-time

Position Overview

Schneider Electric has an exciting opportunity for a Customer Satisfaction & Quality (CS&Q) Manager in our Fairfield, OH facility.
This role provides leadership in quality, customer satisfaction, and continuous improvement while driving a strong quality culture across the plant.
The CS&Q Manager oversees quality assurance, quality control processes, and the implementation of standards and procedures that ensure product quality, operational excellence, and customer satisfaction.
During the first 9-12 months, this role will require approximately 50-75% travel, with the primary focus centered on supporting the relocation of a product line to the Fairfield, OH site.
The role is expected to be located in Portland, Oregon for approximately 75% of 2026 and Q1 of 2027 to help facilitate the transition, support project execution, and ensure the successful transfer of quality processes and operational readiness requirements.
During this project phase, the CS&Q Manager ...

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Job Details

Employment Type
Full-time
📊
Category
Operations Specialties Managers
🏠
Work Arrangement
On-site
📍
Location
Fairfield, United States