Position Overview
Description
What NAV CANADA offers you:
Challenging, team-oriented work environmentCompetitive compensation and benefitsDefined benefit pension planOpportunities for growth and developmentFlexible work arrangementsDiverse and inclusive workforceKey Accountabilities:
Assume responsibility for NAV CANADA’s 1-800 Customer and Stakeholder Services toll free lines, email Inboxes, mail, and fax. The central point of contact for domestic and international air carriers, general aviation pilots and other customers and stakeholders worldwide with regards to financial, operational, and general inquiries, issues and concerns.Coordinate and facilitate the timely and complete resolution of customer inquiries of an operational, corporate, financial or publication nature, through appropriate recording, tracking and follow up.Main point of contact between the company and stakehold...