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Customer Retention Specialist - State Farm Agent Team Member

Joshua Ross - State Farm Agent
Location 📍 Charlotte, United States
Posted 📅 June 07, 2026
Work Type ⏰ Part Time

Position Overview

Benefits:


  • Bonus based on performance

  • Flexible schedule

  • Opportunity for advancement

  • Training & development





Position Overview:
We are looking for a dependable and detail-oriented Customer Retention Specialist to support our team in maintaining strong relationships with our customers. This role plays an important part in keeping our agency connected with clients through consistent communication and thoughtful follow-up.



This is a great opportunity for someone looking to get started in the insurance industry, with the potential to grow into a licensed role based on performance and interest.



Responsibilities:

  • Write and send handwritten cards to customers for relationship building and retention

  • Schedule appointments for producers via text and follow up as needed
  • ...

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Job Details

Employment Type
Part Time
📊
Category
Information and Record Clerks
🏠
Work Arrangement
On-site
📍
Location
Charlotte, United States