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⏰ Full-time

Customer Resolution Specialist

OVO
Location 📍 glasgow, United-Kingdom
Posted 📅 May 31, 2026
Work Type ⏰ Full-time

Position Overview

Role OVO-View

Team: OneCare - Customer Resolution

Location: Glasgow or Bristol

Salary banding: £28,380 rising to £29,980 (increase is usually with 6-9 months)

Experience: Complaint experience is preferable

Working pattern: Full-Time

Reporting to: Customer Resolutions Squad Lead

Sponsorship: Unfortunately we are unable to offer sponsorship for this role.

This role in 3 words: Ownership, Decision-maker, Communicator

Top 3 qualities for this role: Resilience, Organisation, Empathetic

Depending on the needs of your business area, we expect hub‑based people to be in the office at least once a week and to attend OVO Connection events in person. You will be assigned to the closest of our three hub offices – Bristol, Glasgow or London – unless your role requires field‑based work. Each hub provides accessible spaces to park your laptop a...

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Job Details

Employment Type
Full-time
📊
Category
IT & Technology
🏠
Work Arrangement
On-site
📍
Location
glasgow, United-Kingdom