Recruit4staff are representing a well-established waste management business in their search for a Customer Resolution Officer to work in Rowley Regis

Job Details:

Job Role: The Customer Resolution Officer will be responsible for resolving customer complaints and queries efficiently while protecting the company’s commercial position. As a Customer Resolution Officer, you will manage your own diary, attend customer visits, negotiate rates, and maintain strong working partnerships with clients. You will take a calm and level-headed approach to problem-solving, making confident on-the-spot decisions to ensure satisfactory outcomes fo...