Position Overview
Customer Training Conduct effective training sessions (on-site and off-site) to ensure customers fully understand and utilize product features.
- Deliver structured training sessions to customers and end users
- Ensure customers are confident in using product features to maximize benefits
- Maintain high training quality and engagement
After Sales Service - Ensure high-quality support by resolving customer issues efficiently and professionally.
- Resolve product and service-related issues and complaints
- Coordinate with internal departments for:
- Machine breakdowns
- Connectivity issues
- Customer complaints
- Support organizational goals by completing service-related tasks effectively
Public Relation Calls - Strengthen customer relationships and identify business opportunities.
- Conduct periodic visits to assigned custom...