Dealership:L0358 Honda of Clear Lake



Honda Of Clear Lake

Are you a customer service professional who has the drive to perform, excel and improve constantly? Then this opportunity in automotive retail might be perfect for you!


We are part of the Lithia Motors family. The largest auto dealership group in the country with over 400 stores. Lithia is about providing customers with an honest, simpler buying experience, all the while working in a positive team environment.

Responsibilities:

+ Leading CR process management at assigned stores by observing, installing, and training approved processes.

+ Call sales customers to follow up on their experience and satisfaction with their vehicle.

+ Listen to incoming calls and coach team members on improving their customer communication skills.

+ Provide assistance with administering Employee Satisfaction Survey programs.

+ Draft re...