We are looking for an experienced and customer-focused **Customer Relations Manager (CRM)** to join our **GBS** **Hire to Retire (H2R)** team. This strategic role will act as a trusted partner to our internal clients, ensuring alignment with the organization's strategy and driving continuous service enhancement, innovation, and transformation.
As a CRM, you’ll collaborate across global and regional teams to co-create value-oriented solutions, enhance service delivery, foster customer satisfaction, and support transformation initiatives in the H2R domain. You’ll also play a key role in strengthening customer partnerships and translating business needs into impactful services.
**Key Responsibilities**
**Customer Engagement**
- Lead alignment across Hubs to prepare and conduct impactful customer meetings in close collaboration with our leadership and Service Lines.
**Strategic Partnership**
- Act as a strategic advisor, understanding P&O strategy to drive innovation and ...