Location: Woodlands Spectrum (Nearest Admiralty MRT)
Working Hours: 9 AM - 6 PM
Monday - Friday
About the Role
We are seeking a proactive and customer-focused Senior Customer Quality Assurance Engineer to manage customer quality issues, drive continuous improvement initiatives, and ensure customer satisfaction through effective problem-solving and quality management. Why Join Us
Join a globally recognized manufacturing organization. Exposure to regional and international customers. Opportunity to lead impactful quality improvement projects. Collaborative and growth-oriented work environment. Competitve Benefits & Bonuses Key Responsibilities
Manage customer complaints and quality-related feedback, ensuring timely investigation and resolution. Lead root cause analysis and structured problem-solving activities using 8D methodology. Drive corrective and preventive actions and verify their effectiveness. Act as the primary quality contact for customers and support custome...