Position Overview
Accountable to
Managing Director / Operation Director
Job Mission
New product / technology phase in to the current plant.
Job Responsibilities
Lead & collaborate with cross-functional teams in project RFQ, new program introduction, product transfer, customer qualification, and ensure customer success throughout the entire program/product life cycle.Work closely with the customer DE and SQE team to meet product requirements via DFM, time to qualification, and change qualification.Lead a team and work with internal teams to address excursions, continuous customer quality improvement, and serve as the primary voice of customers to ensure customer satisfaction.Develop strong and trusted relationships with customers through timely communications, understand customer needs and expectations, and advocate on the customers’ behalf.Prepare executive rep...