Customer Operations Support (Cantonese Speaker) | Contract

Job Title: Customer Operations Support (Cantonese Speaker)

Type: Contract

Duration: 1 Year

Mode: Hybrid (3 days in office, 2 days at home)

Location: Cyberjaya (Will move to Sunway in Q2/Q3)

Key Responsibilities

Order Management

• Place and amend orders, liaising with fuels & lubricants supply chain & credit service partners as required.
• Manage delivery of orders – take ownership of delivery status enquiries and trouble‑shooting; proactively track and update Business Partners as required
• Handle and resolve all queries from Customers
• Schedule standard and non‑standard orders
• Process Returned Product

Credit Management

• Block Order Management – Monitor open orders, review order status and action blocked orders
• Handle basic Customer cr...