Position Overview
Customer Operations & Supply Chain Executive / Jurong / Contract Summary Responsible for managing customer orders and coordinating supply chain activities, including inventory, procurement, and production planning, to ensure timely delivery and high customer satisfaction. Responsibilities: Manage large number of incoming calls. Manage customer accounts and order portfolios, ensuring accurate and timely processing of orders and amendments in accordance with established procedures and data integrity standards Primary point of contact for customers and stakeholders, handling inquiries related to order status, shipping arrangements, and delivery commitments in a timely and professional manner. Build and maintain good working relationships with customers, service providers, and internal stakeholders across regions to ensure effective coordination Purchase materials, plan stock inventory Keep records of customer interactions, process customer accounts and file documents Coordinate production...