Overview

La descripción completa del puesto cubre todas las habilidades asociadas, la experiencia previa y cualquier cualificación que se espera que tengan los solicitantes.

Responsibilities

Contract Type: Internal Temporary Worker (ITW) assignment.

What will you be doing?

• Managing customer service requests such as end-to-end order status management, for example:
• order creation based on input from client and field sales representative
• input and tracking of repair/calibration requests
• manage product changes or returns
• monitor end-to-end order process status and ensure closure
• resolve questions around invoicing requirements, contract issues/administration or lease administration
• Interfacing with a variety of different parties: clients, sales team, logistics, manufacturing, service technicians to execute customer requests
• Resolving problems by applying established policies, p...