Customer Operations Administrator

Start Date: 18th May
Sunderland
37 hours per week

Salary:£13.48 per hour

We are recruiting a Customer Operations Administrator, Initially, you will focus on administrative duties for the first few months before transitioning into a full-time Contact Centre Advisor role. In this position, you will support customers with a variety of queries while delivering an exceptional level of service.

Our client prides themselves on creating a workplace where people feel valued, supported, and part of a team
 
 ✔ What We’re Looking For

• Strong customer service skills
• Confidence handling both inbound and outbound calls
• Good IT literacy, including Microsoft Office
• Excellent communication and organisational skills
• Previous customer service experience (not necessarily within a call centre

 🔑 Key Responsibilities 

• Accurately input and update c...