Position Overview
Do you enjoy building solid internal and external relationships resulting in growth?
Do you enjoy collaborating cross-functionally to deliver on common goals?
About the Role
The Customer Onboarding Specialist plays a critical role in setting the foundation for long-term customer success at LexisNexis. As one of the first points of contact in the customer lifecycle, this role ensures customers experience a seamless, engaging, and value-driven introduction to LexisNexis solutions.
This position blends customer-centric engagement, digital and AI fluency, and operational excellence. The Customer Onboarding Specialist demonstrates North Star behaviors in every interaction, applies curiosity and learning agility to evolving tools and processes, and turns ambiguity into clear, actionable onboarding experiences that accelerate time-to-value. The role collaborates closely with cross-functional ...