Overview

We’re looking for a highly talented Customer Onboarding Manager within the GTM organization, based in our Lahore office. The ideal candidate is an energetic, motivated, and experienced professional who can learn quickly in a fast-paced environment. You will support our customers’ onboarding journey and growth. You will be responsible for identifying key revenue opportunities and providing optimal customer experience. You will also play an active role in shaping the onboarding strategy for the country, developing various customer segments, and leading the way for flawless execution of the onboarding motion in the assigned territory.

What You’ll Do

• Support new SMB customers on their Payoneer onboarding journey:
• Using CRM tools such as Salesforce, Salesloft, Marketo to drive KYC approvals for our new customers; providing phone / email / WhatsApp support for customer KYC approval.
• Strong customer engagement, objection handl...