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⏰ Full-time

Customer Offers & Promotions Lead

Scotiabank
Location 📍 Toronto, Canada
Posted 📅 June 18, 2026
Work Type ⏰ Full-time

Position Overview

Is this role right for you?

In this role, you will:
  • Lead offer configuration and design for mass and targeted marketing campaigns on a vendor managed offer management platform (Zafin). This includes offer constructions, set up fulfilment payout criteria, monitoring on offer performance, management of customer inquiries and investigations around offer payouts.
  • Provide consultation and expertise to business/product teams on existing offer capabilities and on new offer constructs; translate campaign objectives into platform-ready requirements and configuration.

  • Manage the offer intake process from concept through requirements, configuration, testing, approvals, and implementation; maintain intake SLAs, prioritization, and status tracking.

  • Partner with stakeholders across Campaign Execution, Marketing, Business Product Lines, Technology, QA, channel partners in cross functional agile teams to configure, test, and deploy offers in market.

  • ...

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    Job Details

    Employment Type
    Full-time
    📊
    Category
    Business Operations Specialists
    🏠
    Work Arrangement
    On-site
    📍
    Location
    Toronto, Canada