Overview

Job Description and Tasks Act as AHE Focal Point for spares orders towards Customer and NHI. Manage customer orders for spares and AGEs. Perform contract piloting and report contract status to CSM. Be in close contact with customers in order to anticipate needs and to satisfy contract commitments and end user expectations.

Responsibilities

• Coordinate with DPC CLM in NHI to ensure spares deliveries from PC
• Coordinate with equipment suppliers to ensure spares deliveries
• Coordinate with NH90 Spare Manager to monitor deliveries and optimize customer support
• Coordinate with Material Support NH90 specialist to ensure parts deliveries
• Improve customer satisfaction on Spares services
• Analyze and manage spare parts order book
• Ensure transversal coordination with different departments to fulfil customer needs
• Issue and update of Provisioning Plan
• Report generation to allow custome...