Position Overview
Customer Liaison Team Leader
Location: Wellingborough
Salary: From £32,782 per annum
What we offer
* Site based role
* 37.5 hours per week, Monday to Friday plus 1 in 6 Saturdays (8.30am - 12.30pm)
* Employee health and benefits scheme including 24/7 GP service, confidential counselling service, retail and gym discounts and a medical cashback scheme
* 21 days annual leave, plus statutory bank holidays
* Additional birthday holiday
* Holiday purchase scheme
* Performance based salary progression
* Reward & Recognition Programme
* Company events and team activities
* Free onsite parking
* Monthly free food days
* Convenient location close to shops and amenities
Purpose
The Customer Liaison Team Leader is responsible for supporting the effective day-to-day management of the Customer Liaison team, ensuring that customer complaints are handled fairly, efficiently and in accordance with internal policies, regulato...